Yes. Every rug in our collection is handmade in Morocco by skilled Amazigh (Berber) artisans using traditional weaving techniques passed down through generations. Each piece reflects the heritage, craftsmanship, and individuality of the maker.

Yes. Because each rug is woven by hand, no two pieces are exactly alike. Slight variations in pattern, color, and size are part of the beauty and authenticity of handmade craftsmanship.

Our rugs are primarily woven from high-quality natural wool, chosen for its softness, durability, and warmth. Some pieces may also include cotton details or natural dyes depending on the design.

We work directly with artisans and weaving cooperatives across Morocco to source each rug ethically and responsibly. By purchasing from us, you help support traditional craftsmanship and artisan communities.

Regular vacuuming and occasional shaking outdoors will help maintain your rug’s beauty. For spills, blot immediately with a clean dry cloth. We recommend professional cleaning for deep care when needed.

Some shedding is natural with handmade wool rugs, especially during the first few months. This will gradually lessen over time with regular use and care.

Your rug may arrive folded for shipping. Any creases will naturally relax within a few days. You can also gently roll the rug in the opposite direction or place heavy objects on the corners temporarily to help flatten it more quickly.

The right size depends on your space and styling preference. Larger rugs help anchor living rooms and bedrooms, while smaller rugs work beautifully in entryways, kitchens, or layered interiors. If you need guidance, feel free to contact us for personalized recommendations.

Yes. We offer custom-made rugs tailored to your preferred size, colors, and design style. Simply contact us with your ideas or inspiration images, and we will guide you through the process.

Because each custom rug is woven entirely by hand, production typically takes several weeks depending on the size and complexity of the design. Estimated timelines will be shared before production begins.

Yes, we ship worldwide. Shipping times vary depending on your location and whether the rug is ready-to-ship or custom-made.

Ready-to-ship rugs are usually dispatched within a few business days. Delivery times vary by destination. Custom rugs require additional production time before shipping.

International orders may be subject to customs duties or import taxes depending on your country’s regulations. These charges are the responsibility of the customer.

We accept returns on eligible items within a specified period after delivery, provided the rug is unused and in its original condition. Please contact us before returning any item so we can assist you with the process.

Because custom rugs are made specifically to order, they are considered final sale and cannot be returned or exchanged.

If your rug arrives damaged, please contact us within 48 hours of delivery with photos of the packaging and the rug. We will work quickly to resolve the issue.

Due to the handmade nature of our rugs, slight variations in color, texture, and dimensions are normal. We do our best to photograph each piece as accurately as possible.

Moroccan Berber rugs are more than decorative pieces, they are woven expressions of culture, tradition, and craftsmanship. Each rug carries the story of the artisan who made it, making every piece truly one of a kind.